Welcome to
BUBURUZA BANK holding an International Banking License number L15989/BBL and company registration number 15989 . This Privacy Policy explains who we are (BUBURUZA BANK LTD, "we", "us", "our"), what personal information we collect from you when you visit our website
https://buburuza-bank.io/ ("Site") and use our services (including via the Telegram app and web app), how we collect it, why we collect it, how we use it, and how we protect it.15:03
It also describes your rights regarding your personal information and how you can contact us.
This policy applies to all visitors and users ("Clients") of our Site and Services.
2. Information We Collect
We collect various types of personal information, including:
Name, email address, phone number, postal address, IP address, government-issued ID (e.g., passport).
Username (potentially based on Telegram username), login password, preferences, security/authentication data.
Bank account details (for transfers), transaction history, source of funds/wealth information, assets held in trust (fiat, digital assets like cryptocurrencies/NFTs, tokenized assets, potentially real estate).
Business Information (if applicable)
Company registration details, beneficial ownership information, related party details.
Information about how you use the Site and Services (e.g., pages visited, feature usage, transaction patterns), browser type, device information.
Records of communications with us (e.g., via support email, Telegram).
3. How We Collect Information
During onboarding (KYC/KYB), when you use services, make deposits/transfers, apply for loans, update your profile, or contact support.
Through AI monitoring, cookies, log files, and other tracking technologies on our Site.
Potentially from verification services, partners, or publicly available sources as part of due diligence.
4. How We Use Your Information
We use your information for specific purposes:
To provide and manage services: Account opening, transaction processing, trust administration, digital asset custody, loan provision, wealth management, investment banking, insurance, etc.
For identification and authentication: Including biometric verification.
For compliance: KYC/AML/CTF checks, risk assessment, sanctions screening, regulatory reporting.
To communicate with you: Service updates, support responses, required notices
To operate and improve our Site and Services: Via AI analytics, troubleshooting, feedback analysis.
For security: AI-driven fraud detection and prevention.
5. Legal Basis for Processing (Relevant for GDPR, etc.)
Our legal basis for processing your data includes:
To provide the services you requested under our Master Legal Agreement.
To comply with applicable laws (e.g., Jersey law, AML/CTF regulations, potentially GDPR/CCPA where applicable).
For purposes like security, service improvement, and risk management, balanced against your rights.
For specific activities like biometric verification or non-essential cookies/marketing (where required).
6. How We Share Your Information
We may share information with:
Including our third-party AML/CTF/KYC/KYB/KYT provider, hosting providers, security partners, potentially AI service providers.
Regulatory and Law Enforcement Authorities
As required by law (e.g., under Jersey or Comoros law, potentially others based on legal requests).
Within the BUBURUZA BANK structure
Potentially for operational purposes (subject to confidentiality).
If the company structure changes.
For any other purpose disclosed to you where you provide consent.
We implement robust security measures, including:
Biometric authentication and 2FA.
Real-time AI monitoring for fraud.
Encryption (e.g., AES-256, SSL/TLS).
Secure multi-tier digital asset custody (MPC, HSMs).
Secure digital platforms and potentially blockchain for record integrity.
However, no system is 100% secure. You are responsible for securing your password and seed phrase.
Depending on your jurisdiction (e.g., GDPR for EU residents, CCPA for Californians), you may have rights such as:
Request deletion of your data.
Restrict or object to processing.
We handle requests for information in accordance with legal and regulatory requirements:
To exercise your rights, please contact us at
support@BUBURUZA.io. We will respond according to applicable law.
You may request access to your personal data or transaction history via
support@buburuza.io, subject to verification and applicable laws.
We comply with lawful requests from authorities (e.g., for AML/CTF investigations), sharing only the minimum necessary data while maintaining confidentiality where possible.
Requests are processed within a reasonable timeframe, typically within 30 days, unless otherwise required by law.
10. Cookies and Tracking Technologies
Our Site uses cookies and similar technologies.
Our services are not intended for individuals under the age of 18. We do not knowingly collect data from children. If we become aware of it, we will take steps to delete such information.
12. International Data Transfers
BUBURUZA BANK operates internationally. Your data may be processed and stored outside your country of residence, including potentially in Jersey (Trust governance), the Union of Comoros (Licensing), and locations of our servers, service providers.
We implement safeguards for such transfers as required by law.
13. Changes to This Privacy Policy
We may update this policy. We will notify you of significant changes via email or a notice on our Site/platform. The "Last Updated" date indicates the latest revision. Your continued use of services after updates constitutes acceptance.
For legal inquiries or support:
Telegram: Join our official Telegram channel for assistance.
Response Time: We aim to respond within 24 hours, subject to operational capacity.